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To help individuals prepare for, find and retain employment. We are grateful for our generous donors and shoppers, with their support we served 11,328 people in 2021. Since 2007 we have. This year I am partnering with Goodwill of Akron.
Services
Goodwill Industries of Akron is a private, not-for-profit corporation, the purpose of which is to provide employment preparation, training, rehabilitation, employment and support service to persons with disabilities and/or other barriers to employment. The mission of Goodwill Industries of Akron is to help individuals prepare for, find and retain employment.
The health and safety of all visiting and working within our locations is our top priority. Goodwill will follow guidance provided by the Center for Disease Control and Prevention and will continually monitor as well as update safety protocols as needed. Face coverings encouraged for all in public indoor settings in areas of high transmission.
Knowing that every purchase you make at Goodwill supports its mission to help individuals prepare for, find and retain employment. Goodwill's free rewards program, Goodwill Club, is our way of saying thanks for shopping with us! As a member, you will receive discounts and earn rewards based on every dollar you spend in our retail stores (excluding new goods).
Goodwill is grateful for the generous donations it receives from community members every day. Goodwill sells the household goods you no longer need in our stores and uses the revenue to fund job training and other resources for people here in our community. Our Donation Attendants at our Retail Stores as well as Hudson and West Akron Attended Donation Centers are able to assist with unloading again. At our Retail Store locations only, you may continue to place items into the bins directly if you choose instead of person-to-person contact.
Reviews (24)
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Blake Summers
Jun 09, 2022
I visit Goodwills so much it would make Macklemore blush. It is with a heavy heart that I must now refrain from going to any of the Cleveland area Goodwills, as they do not honor their members' rewards or coupons. I used to look forward to taking a full day and touring the tri-county area spending a ton on the Cleveland area goodwills and all the great finds they had.

It was always worth the journey, but alas, now I will be sticking only to my local Youngstown area stores. Perhaps these guys should take a page from their playbook on customer service and they may keep many more valuable customers such as myself in the future.
Gregory Kuss
Feb 11, 2022
Awesome I just love this place people donate things and you get brand new stuff for less thanl a dollar.love it
Jake R.
Dec 15, 2021
Great selection. Large shopping and parking space. Staff not very helpful and managment always seems to never be around when there is an issue. Pricing could be better especially considering the area it's in. Would go back but could improve!
Deanne Archer
Oct 19, 2021
Much better than the other thrift stores. Friendly employees, at times great selections if you are fortunate to be there. Overall a clean well organized store. Not happy that it's Tuesday only for our discounts
Amber Lynn
Oct 14, 2021
Fairly large store 'split' into two stores: The Outlet is to the left, in which items are in very large bins and slightly chaotic//overwhelming but items are charged collectively BY THE POUND! Only place I've ever seen do this! The other side has items individually priced, things on display and clothing hung on racks as you'd see in basically every other Goodwill store! Excellent cashiers//customer service within the establishment, super friendly & helpful.
Ashley Richards
May 02, 2021
Worst thrifting experience of my entire life. The staff was hostile and rude, everything was overpriced, and they really didn't have anything good. I will never waste my time or gas to get here again.
Gasra Sama
Jan 29, 2021
It's funny when kids think they are getting toys Everytime we go here. They have a lot of good toys for a cheap price. pretty good on the clothes front. If you are looking for a good book for you or your kids you can probably find one here. If you need a bunch of rags to fill up your heavy bag just go next door and get them at the "by the pound" bulk section.
Ratstooth
Dec 23, 2020
I enjoy going there to shop and the employees are nice. It's always good to get a cart of stuff. The regular store not so much. Ill be lucky if I find 2 or 3 items and prices are high. Pretty lucky we have the outlets in our area. I like to go once or twice a week
Patricia Avenmarg
Dec 21, 2020
This is by far one of the biggest & best Goodwill stores. Every time I am in the area visiting my mother, we take a morning or afternoon to find great things. Not over-priced like some Goodwill stores have become. And it's always clean and neat and organized. Love this store!
David Grazulis
Nov 07, 2020
Not a whole lot of regular stuff available but if you want stuff in bulk.this is the place.
Jack H.
Jul 17, 2020
OVERPRICED 4 SURE! this is a second hand store so what's with ripping the struggling ppl off? Rude cashiers & filthy bathrooms.
Madison K.
Jun 16, 2020
Half outlet/half retail store. Rummage through the bins first for overlooked treasure sold by the pound but do not overlook the retail store--- especially for clothing basics and home goods. I bought draperies for my whole house-- two bucks a panel.and nice ice trays. There was a ton more but I had to cut up my debit card and walk away. (I will return!)
Pam P.
Nov 09, 2019
They continue to price wares with a Sharpie instead of their normal grease pencils. I repurpose as a business and won't buy items priced with Sharpies because there is the chance I can't totally remove the price. I've had items where you can still read the price after attempts to remove. Medina today and Brunswick this week both used Sharpies on items I would have bought for my business but woudnt.

I was in the check out line a few weeks ago and lady ahead of me had a pair of shoes that were priced on the top with a Sharpie. She asked the cashier how to get the price off. Girl said anything with alcohol like hand sanitizer. She then took the hand sanitizer and couldn't get the price totally off. Customer couldn't buy the shoes because they were ruined. Dee Dee at Goodwill Corporate continues to tell me the stores have been told not to use Sharpies directly on items but they do. Waste of donated items.
R. D.
Jun 13, 2019
Pros: Helpful, friendly staff. Always has interesting bits and bobs, electronics, and many many books. Cons: Small plus-sized clothing section.
Lydia H.
Oct 14, 2018
This is the biggest Goodwill I've ever been to. But, for the size, it lacks a good selection. I only walked out with 5 items after 2 and a half hours. Maybe I'm too picky but I feel as though a store this roomy could offer more. Still, compared to thrift stores that overstuff their racks, this place is a relief. The prices advertised on the racks seemed high, yet when I checked out, I felt as though it was much cheaper than the signs indicated. No complaints. Bonus points for being able to freely walk in and out of fitting rooms without taking a number!
Melissa D.
Sep 07, 2018
I love this goodwill! They have a very large selection of items, and great prices! This is probably my favorite goodwill location in northeast Ohio.
Owen R.
Nov 26, 2017
Might not have the selection the other thrift store down the street has. The plus, they clean, organize by size. Slow caahiers. Big store w washrooms.
Debbie V.
Sep 23, 2017
What can I say. I love goodwill. Supports a good cause. They have new things from well known stores like kohl's and target. It's fun to spend time looking around, browsing or coming to look for a specific thing. Sometimes when I can't find something in a store, I know Goodwill has it. It's always an adventure. Employees are nice and helpful. I prefer shopping at Goodwill than other places to be honest. Relaxing and no one bothers me.
Heidi B.
Jul 24, 2016
Prices are too high. I see used stuff from dollar tree, and they want a dollar for it?
Ed V.
Sep 16, 2015
In the summer of 2014 I was here with my mom I don't like this one because it's more dirty than all the other ones. this one couch looked like it was in Philadelphia bad part of the slum and homeless people lived and did drugs on the couch. its bad
Joe I.
Sep 04, 2011
One of the absolute best Goodwills I have ever been to. Walking into this place is like walking into Sears. Everything is clean, giant glass windows, miles of clothes and furniture and books and shoes and everything else. I never leave this place empty-handed. Plus, fitting rooms! One of the neatest features about this particular place is that in the back, where they process all donated items, there is an area where patrons can buy clothing by the pound and an assortment of other things that just don't fit in the main showroom. Deals abound here!
Stacey T.
Aug 31, 2011
This is one of my absolute favorite Goodwill stores - its HUGE and the outlet store is something to see! BIG FAN! Check out my full review here - http://www.clevelandfreepress.com/blog/9671-goodwill-outlet-waterloo-road-akron-goodwill-huntingg-shopping-guide
Connie S.
May 11, 2010
You can find designer labels at this and all Akron area Goodwill stores, including Waterloo Road, Canton Road, and State Road in Cuyahoga Falls. Many stores donate new items with the tags still attached. Each day they feature a different color "tag" on the clothes for 1/2 price. If you shop here alot, get a frequent shopper card and when you get it filled with stamps, you get 35% off your purchase. They also feature 1 day a month with 35% off your entire purchase.
Amanda G.
May 25, 2009
HUGE Goodwill - the biggest in the Akron area. That said, it's always crowded, the products are just so-so, and since it's so big, product turnover can seem slow at times. Definitely worth checking out (if nothing else, then because of its size) but not one of my favorites.