We stabilize people during crisis and transition, build a foundation where people can thrive, and preserve dignity and respect for the most vulnerable. Dignity: We demonstrate through our actions that all people have value and are worthy of respect. Diversity: We recognize and accept the differences among people, fostering an environment inclusive of all. Social Justice: We model and promote a culture of open-mindedness, compassion, and inclusiveness, promoting fairness, justice, and equal opportunities for all.

Update Share

History Report

Since 1970, Lutheran Social Services of the Southwest has responded to Arizona's changing needs by compassionately offering quality services and resources that contribute to a stronger and healthier Arizona for all people. Lutheran Social Services of the Southwest traces its history to the 1960s when Lutheran congregations gathered to consider a coordinated response to meet the needs of their most vulnerable neighbors in ways that changed lives. As an expression of God's love for all, these Phoenix based churches began addressing the immediate basic needs for low income families, in 1970.

Key Staff Report

Karen Bamford, MM, joined the Lutheran Social Services of the Southwest team in 2008. As the Chief Program Officer, Karen provides the leadership, management, and vision for the operations of multiple site programs and services in Arizona. An Arizona native, Karen holds a B.A. in Communication from the University of Arizona and Master of Management from the University of Phoenix.

Congregational Connections Report

Lutheran Social Services of the Southwest's Connectors form a network of volunteer leaders in congregations across southern Arizona.

Servant of Christ Award Report

Annually Lutheran Social Services of the Southwest recognizes a congregation, or partnering congregations, in the Grand Canyon Synod of the ELCA, LCMS English District, and Pacific Southwest District of the LCMS as recipients of the Lutheran Social Services Servant of Christ Award. The congregations are leaders in social ministry and social justice in their community, have a connection to Lutheran Social Services programs in their area, and faithfully provide financial support for the service ministry of Lutheran Social Services of the Southwest.

Sami Sam

Apr 19, 2022

Report

There is a sign saying ring the bell but there is no bell and also we wait 30 min and No one show off the worst NGO take millions of millions Dollars by the Name of Refugees and didn't do any things about Refugees Disrespectful management and Rude Unprofessional staff

C. Holio

Nov 21, 2021

Report

This organization is holding onto the care's act money. They're not dispersing it. They're delaying any actions by having access to a voicemail system only. On August 30th I left a voicemail. I did not get contacted until October 14th with a voicemail stating that since I did not Answer the phone I would have to start the whole process over again and leave another message on the voicemail Box. The voicemail Box has been full since then. Total lack of compassion caring understanding and professionalism in administering this federal program.

Samir Morina

Oct 28, 2021

Report

I wouldn't recommend using their service you'll end up disappointed OKSANA doesn't take responsibility for her mistake she will be mean and rude.

Ria Morina

Oct 07, 2021

Report

IF I COUD GIVE O I WOULD DO IT RIGHT NOW.THE SERVICE HERE IS GARBAGE.OKSANA IS THE RUDEST PEOPE I KNOW SHE RIPED ME OFF AND HAS O KNOWLEDGE.PLEASE DON'T USE THIS SERVICE GO SOMEWHERELS.

Happy FamPhx

Feb 11, 2021

Report

We were super excited to start our foster care process but the licensing specialist we spoke to was so rude we decided to go elsewhere. Every time we spoke to her we felt like we were being judged and yelled at. She made negative remarks about our family, our other kids, the program and her supervisor at Lutheran and she was not at all very well informed or culturally aware. We've decided to go with another agency and we are much happier.

Hannah Miller

May 30, 2020

Report

Come to LSS-SW if you need help with immigration services, signing up for SNAP/food stamps, getting food boxes, rent or utility assistance, family coaching, or to sign up as a foster home.

Zahra Haydari

Dec 03, 2019

Report

I would give a zero if I could as well. My experiene was terrible. There were weeks without any update information. I had to contact the embassy directly numerous times and was told important information had been already been sent though I never received it. When I would call, I was hung up on or they never picked up the phone. Very unprofessional. I will not use their service again.

Tyler Struckman

May 29, 2019

Report

If you're submitting an application for a new social security card save yourself a trip as they do not offer that service here. They will refer you to the main social security building in downtown Phoenix.

Stephanie Petrilli

Nov 16, 2018

Report

Lutheran Social Services of the Southwest has been providing compassionate care to neighbors in need for 50 years. They serve refugees, older adults, children in foster care, and neighbors in homelessness. If you are looking to volunteer, access services, or learn more, check out their website.

Aracely Merkle

Feb 10, 2018

Report

I worked here less than a month I was a parent aide and they have been telling me they will pay me for my mileage reimbursement (Amber medina) but still haven't it's only 60$ but I worked for that. I DON'T RECOMMEND anyone this place I told her I wanted to put my 2 weeks in and she said it was best if I didn't because it was a waste of time due to someone else would take over my job which was not appropiate. Id rate this place a zero if I could. You use your vehicle alot so not worth it and you drive super far out

Lutheran Social Ministry